Is there a more underrated marketing tactic? | Nudge Newsletter 🧠


Turning bankers into saints.

British charity fundraisers asked behavioural scientists how to increase donations from investment bankers.

The scientists said, "use reciprocity".

Give the bankers a small packet of 50-pence sweets before asking for the donation.

According to Robert Cialdini, this gift doubled the bankers' donations.

A different Cialdini study showed that mailing a $5 "gift" check along with an insurance survey was twice as effective as offering a $50 payment for sending back a completed survey.

But there's one important rule to remember here.

Don't give after your request, always give before.

Steve J. Martin and Helen Mankin did a small study showing the impact of giving first in a set of McDonald's restaurants located in Brazil and Colombia.

In half of the locations, the children of adult customers received a balloon as they left McDonald's.

In the other half, the children received a balloon as they entered.

The total family check rose by 25% when the balloon was given first.

That's why I think reciprocity is an underrated marketing tactic.

Cheers,

Phill

P.S I've used this principle on you. Here's how.

Nudge Newsletter

I spend 18 hours each week turning marketing psychology into readable newsletters.

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