The worst copywriting mistake | Nudge Newsletter 🧠


Stop using technical jargon.

It's commonplace to see companies to use technical language to describe products.

We read about:

  • Next-level AI
  • Trusted provenance
  • Wholesome nutrition

Marketers use this technical language because it makes them seem smart. Yet it harms sales.

In 2023, researchers showed consumers multiple product descriptions in an online experiment and measured their likelihood to buy.

Turns out, technical language damages sales.

Why is this? Well technical language is hard to visualise. It makes products seem abstract rather than tangible.

It also reduces memory recall (known as the concrete phrase effect):

So next time you're writing copy, steer clear of abstract jargon, and instead opt for plain English.

A bit like today's sponsors Lately:

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Want to sponsor Nudge? Learn more here.

Cheers,

Phill

Nudge Newsletter

I spend 18 hours each week turning marketing psychology into readable newsletters.

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